Terms & Conditions

Welcome to The Max Effect. By booking or participating in any of our classes, treatments, private sessions, corporate events, or retreats, you agree to the Terms & Conditions outlined below. These terms are here to create clarity, protect both parties, and ensure a safe and respectful experience for everyone.

Bookings & Payments

All bookings must be made through our official booking system, email, or approved platforms.
Full payment is required at the time of booking unless otherwise stated.
For retreats, events, or corporate bookings, specific payment terms may apply and will be clearly communicated at the time of booking.
Deposits are non-refundable, except in cases where the service is cancelled by us.
Payment plans may be available for selected offerings.

Cancellations & Refunds

Classes & Mini Retreats

Refunds cannot be issued unless your space can be filled.

One-to-One & Treatments

Cancellations made more than 48 hours in advance will receive a full deposit refund or the option to reschedule.
Cancellations made less than 48 hours in advance or no-shows will result in the deposit being non-refundable.

Retreats

Deposits are non-refundable.
Refunds for retreats follow a separate cancellation policy outlined at the time of booking.

Changes & Cancellations by Us

We reserve the right to reschedule, postpone, or cancel any class, treatment, event, or retreat in the case of unforeseen circumstances.
In the unlikely event that we cancel, you will receive a full refund or credit.
We are not responsible for additional expenses such as travel or accommodation costs.

Health, Safety & Participation

By booking, you confirm that you are physically fit and able to participate in the chosen activity.
You are responsible for informing us of any injuries, health conditions, or relevant medical information before attending.
Participation is at your own risk.
For online classes, please ensure you have a safe, clear space to practice.

Liability Waiver

All activities are undertaken at your own risk.
The Max Effect and its collaborators are not liable for injuries, loss, or damages sustained during participation, except in cases of proven negligence.
You acknowledge that yoga, movement, wellness, and bodywork practices carry inherent risks and agree to take full responsibility for your own well-being.

Travel & Retreats

For international or local retreats, travel arrangements (flights, transfers, insurance, etc.) are your responsibility.
We strongly recommend comprehensive travel insurance.
You are responsible for any visas, travel documents, or health requirements.

Corporate Bookings

A signed agreement or written confirmation is required to secure a corporate booking.
Any schedule or participant changes should be communicated at least 7 days in advance.
Late cancellations may result in forfeiture of the deposit or full fee.

Photography & Media

By attending, you grant The Max Effect permission to use images or recordings taken during classes, treatments, events, or retreats for promotional purposes (unless you explicitly opt out in writing).
If you post or tag The Max Effect on social media, you grant permission for us to re-share your content.

Respect & Code of Conduct

We aim to create a welcoming, safe, and inclusive environment.
Disruptive, disrespectful, or harmful behaviour will not be tolerated and may result in removal without refund.
The use of illegal substances is strictly prohibited.

Complaints

If you have any concerns during a class, treatment, event, or retreat, please raise them with us as soon as possible so we can address them directly.
Formal complaints must be submitted in writing within 7 days of the service.

Legal

These Terms & Conditions are governed by the laws of England and Wales.
By booking, you agree to these terms in full.
We may update these terms at any time. The version in effect at the time of booking will apply.

Contact Us

If you have questions about this Terms & Conditions, contact us at: maxine@themaxeffect.com.